Tenants Frequently Asked Questions



For all tenancy applications you will be asked to provide details of your current and previous landlords, bank details and current employer. You will also be required to produce proof of your address and a copy of your passport (no problem if this has expired), National ID card or driving licence along with current utility bill. You may need to provide your birth certificate if you do not hold a passport.

One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

We do not require any fees to be paid before your tenancy starts. Once you have confirmed your reference details you will be required to pay a "Holding Deposit" which as above is equivalent to one weeks worth of rent, this Deposit will hold the property for you during the application process and will be deducted from your ingoing rent amount.

TENANT FEES SCHEDULE
NEW ASSURED SHORTHOLD TENANCIES (ASTs) SIGNED ON OR AFTER 1 JUNE 2019

Security Deposit for Rents under £50,000 per year = Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Security Deposit for Rents over £50,000 per year = Six weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent = Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s) = Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (no VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request) = £50 (no VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request) = £50 (no VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request) = Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

If you require assistance during your tenancy with a maintenance issue please report it to us immediately, a small long term unreported leak could result in damage to the landlords property.

Please call 01202 621900 or report using the request maintenance button on this page.

All deposits paid to Lewis Dean Letting Agents Ltd are lodged with The Deposit Protection Service, so you have peace of mind that your money is safe.

For more information, please click on the following link:
deposit protection service logo


For Pre-Application Form

Guarantor Affordability Calculator Table Example

Monthly Rent Tenant Annual Income Guarantor Annual Income
£800 £24,000 £28,800
£900 £27,000 £32,400
£1000 £30,000 £36,000
£1100 £33,000 £39,600
£1200 £36,000 £43,200
£1500 £45,000 £54,000


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